E-commerce Testing
Increase online shopping experiences and conversions.
In today’s market, especially with the advent of industry 4.0, slight changes in price or user experience may have a considerable impact on consumer behavior and overall profits. Applications and software of retail and e-commerce will face a lot of traffic during the Black Friday and online shopping festivals, and the system that can work normally may crash during peak traffic. How to improve user experience and retain sers has become the top priority of e-commerce people. Only continuous testing can we guarantee the quality of software and provide customers with high-quality service experience.
Customer demands
Testing key point
Browser compatibility
Ensure that website functions are properly on different browsers.
Login page
Ensure that new users can create new accounts and access to existing accounts.
Search function
Ensure that the product is displayed correctly after searching according to demands.
Payment gateway
Ensure the accuracy of payment process, privacy and security of the whole process.
Mobile device compatibility
Ensure that the site is properly executed and easy to read on smartphone.
Security
Ensure the security of personal information and financial transactions that exists on website.
Recommended testing solutions
Customer Cases
Let's Talk
Let's start talking about your project or idea and find out how 51Testing can help to optimize your website/APP!
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Customer demands
The system is complex with a variety of testing contents, including front-end and back-end, and integrates payment system and other third-party docking systems.
E-commerce platform involves a large number of users, once the failure occurs, the loss can’t be estimated. Therefore, it is necessary to simulate real environment of customers for testing.
In scenarios such as seckill, promotions and hot sales, instant visits can be as high as hundreds of times the flat peak period. There may be high server load, slow system responcse, or even paralysis, which will eventually affect transactions.
E-commerce business involves a large amount of static data, such as product despritions, pictures, videos, etc., which can easily lead to slow web page loading speed and network delays, resulting in poor user experience.
Testing Key Points
Ensure that website
functions are properly
on different browsers.
Ensure that new users can
create new accounts and
access to existing accounts.
Ensure that the product is
displayed correctly after
searching according to
demands.
Ensure the accuracy of
payment process, privacy
and security of the whole
process.
Ensure that the site is
properly executed and easy
to read on smartphone.
Ensure the security of
personal information and
finansial transactions that
exists on website.
Recommended testing solutions
Test the core functions of the website individually to prevent glitches after deployment to ensure the optimal performance for clients and admins.
Test the user interface of the website/APP to provide a better shopping experience for clients.
Test whether your website/APP can respond and operate smoothly on different platforms and systems to cover a larger amount of potential customers.
Load test and stress test to ensure the stability and reliability of your websites and APP.
Customer cases
Let's start talking about your project or idea and find
out how 51Testing can help to optimize your website/APP!